Client Testimonial

M. Jayson Meyer
CEO, Synergy Billing M. Jayson Meyer

”The team from Nova Southeastern University came to Daytona Beach to meet with us, they listened to our needs and customized a program for our Synergy Leadership Academy. We found the program to be highly effective and very engaging. Our employees came away with a much higher level of self-awareness and a set of new skills that they could put to use right away. Nova Southeastern University really exceeded our expectations.”

Coaching Skills for Managers

1 full day  |  .6 CEUs

Coaching for High Performance Top performers receive expert coaching. To obtain better results from your people, improving your coaching skills can make all the difference. Coaching is an effective tool because it offers challenges and provides recognition which are the two most important factors in employee retention today. This course is for you if you want to increase people's performance.


Program Description

The program covers 3 kinds of coaching that will assist you in becoming a better manager. You will also have the opportunity to find out why some employees are negative about coaching and what you can do about it. You will also work through and practice various scenarios to help you be successful. Situations specific to your organization will be addressed. Employees will observe your new found skills and be thrilled about them. Your boss will notice that you've made progress in improving people's performance.

Learning Outcomes

After completing the program, you will learn to:

~  Assess the difference between advising and coaching
~  Establish an environment for successful coaching
~  Discuss appropriate coaching approaches
~  Commit to increased coaching
~  Identify options for improving performance and offering assistance
~  Describe different types of coaching relationships
~  Appreciate appropriate coaching behavior
~  Practice different types of coaching situations
~  Discuss ways to overcome coachee negativity
~  Overcome coaching problems
~  Increase self-awareness of coaching skills


This program is designed for anyone who has direct reports; anyone who wants to work better with their peers; and anyone who wants to see better performance in others

Program Dates / Locations

March 17, 2016 | 9:00 a.m. - 4:00 p.m.

NSU Main Campus Fort Lauderdale
3301 College Avenue
Fort Lauderdale-Davie, FL 33314

Program Fee

Fee of $595 includes tuition, instructional materials and lunch.


Susan Klein, MMC

Susan Klein, MCC, is an executive coach and trainer specializing in leadership development, communication and coaching skills, and was one of the first professional coaches in the world to receive the Master Certified Coach designation from the International Coach Federation. She is a subject matter expert on human performance- what motivates and inspires people to go beyond their limiting beliefs to achieve new levels of performance. Her vision has always been to bring joy and humanity to business.

Working with CEOs, executives, managers, and entrepreneurs at all levels for over 27 years, her clients experience new levels of performance that are results- focused, while having an integrated life. She is passionate about the need for people in business to have fulfillment and satisfaction in all areas of life.

Course Customization

Using core programs, we can customize the material to fit your corporate training needs. With our extensive resources and program facilitators, we will design a program that is tailored to fit your specified objectives and requirements.


In order to participate in any Hudson Center program, registration and payment in full is required at least one (1) business day prior to the start date of the program. Participants are strongly urged to register as early as possible in order to guarantee a seat as class size is limited and enrollment is on a space-available basis.

Register online:
Register by phone: Call us at 800.672.7223, ext. 25033 or 954.262.5033
Register by e-mail: Download registration form and send as an attachment via e-mail to
Register by fax: Download registration form and send via fax to 954.262.3188
Register by mail: Download registration form and send via mail to
Hudson Center of Entrepreneurship and Executive Education
H. Wayne Huizenga College of Business and Entrepreneurship
Nova Southeastern University
3301 College Avenue, Carl DeSantis Building, Suite 2088
Fort Lauderdale-Davie, FL 33314

We accept the following forms of payment: check (payable to "Nova Southeastern University") and credit card (Visa, MasterCard, or American Express). Payment arrangements must be made for your registration to be considered complete.

Substitution, Cancellation, Fee and Transfer Policies

We realize that occasionally you need to cancel your registration. You can substitute another individual in your place at any time prior to the first day of a program.

If you wish to receive a credit toward a future program: we will allow you to transfer you registration to a future date of the same program you are enrolled in currently, provided we receive written notice two weeks prior to the start date of the class you are currently registered in. You are permitted to re-register only one time.

If you wish to receive a refund: written cancellations received 30 calendar days before a program begins will be issued a full refund, less a $150.00 processing fee; written cancellations received 6 to 29 calendar days prior to the start of a program will get 50 percent of the registration fee refunded. We apologize but we cannot provide a refund if we receive your written cancellation in five or fewer business days prior to the start of the program.

In the event of non-payment, the responsibility for any fees incurred in collecting the payment is the responsibility of the customer.

Fees and dates are subject to change without notice.

Contact Information

For additional program information, please contact us at:

Hudson Center of Entrepreneurship and Executive Education
H. Wayne Huizenga College of Business and Entrepreneurship
Nova Southeastern University
3301 College Avenue, Carl DeSantis Building, Suite 2088
Fort Lauderdale-Davie, FL 33314
Tel: 954.262.5033
Toll Free: 800.672.7223, ext. 25033
Fax: 954.262.3188

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