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|4 full days | 2.4 CEUs l 24.0 CPEs Personal Development|
The Management Development Program modules cover important knowledge and skills required by effective managers. Each module is highly interactive and includes hands-on activities such as short cases, group exercises, and role-plays.
~ Communicating Effectively
In this module, participants learn to communicate more effectively with subordinates and superiors by identifying and removing common barriers. A key element in the information age is the ability to be able to identify the appropriate forms of communication for different messages. Cases and discussion will be used to understand: verbal and non-verbal communication, gender communication differences, use of e-mail in the organization, skill of listening, use of power in management, and manager as salesperson.
~ Managing Conflict
Workplace conflict is common in organizations. To manage this issue effectively and reduce the loss of productivity, organizations are looking for specific strategies to identify and manage conflict. In this module, participants will practice strategies that will enable them to add value to their organizations by using conflict to move forward, rather than allowing disagreements to become counterproductive. Participants learn to: use tools for reaching an agreement quickly, identify techniques that raise issues needing to be addressed constructively before they negatively impact work relationships or corporate results, and practice resolving conflict techniques by participating in role play activities.
~ The Role of Manager
This module examines how to manage workers more effectively by understanding the functions of management. Participants learn to recognize the need to balance the roles and functions in order to successfully achieve individual and organizational goals. Specific topics include: discussion of four types of management activity, assessing value of managerial roles, identifying relationship between management skills and management levels, analyzing management's priorities, learning keys to management success, and conducting a motivation planning session.
~ Results Driven Leadership
Effective managers must understand the principles of effective leadership, and identify their own style of leadership. They must also recognize the need for flexibility when leading employees and the consequences of failing to change their style. Module topics include: the art and science of leadership as an influence process, difference between management and leadership, leadership theory, charismatic leadership, transactional vs. transformational leadership, and guidelines for effective team leadership.
~ Value-based Time Management
Managing time based upon proven techniques helps an organization use its resources better. This becomes an element of an organization's strategy to gain competitive advantage. Knowledge and skill combined with quality and service opens the door to greater profits, but speed keeps the door open. Session topics include: analyzing time utilization patterns, managing through effective prioritization and delegation, comparing/contrasting 24 time efficiency techniques, finding ways to improve time management by using better prioritization strategies, discussing options for eliminating time wasters, and considering approaches to business process improvement.
~ Leading Effective Meetings
The ability to lead effective meetings is a fundamental attribute of the effective manager. Successful interaction among individuals, focused on organizational goals, is built not only during meetings, but also prior to and after the meetings. In this module, participants will: discuss the purpose and use of meetings to build agreement, clarify expectations, and formulate organizational goals; discuss the meeting agenda as a performance enhancement tool; identify processes to manage the group dynamics involved in meetings; and discuss how appropriate meeting minutes can save time, enhance performance, and promote achievement of meeting goals.
~ Retaining and Motivating
Retaining and motivating employees is among the most significant management challenges today because people consider themselves to be free agents. It begins with hiring the right people for the organization. This is both a science and an art. Module take-aways include: a list of questions that should be asked in every interview, a questionnaire that will help determine employee fit, a list of ways to motivate different generations, an assessment of personal criteria for challenging tasks, and a framework for the 18 ways to energize employees.
~ Managing Change
In the 21st century, world change is inevitable and constant. We must not only be able to manage change, but to lead our subordinates in coping with and perhaps even embracing change. Participants will learn to: establish a vantage point for change management, differentiate among six different kinds of change, assess how people react to change (including self-assessment), identify and deal with signs of resistance, and develop a four-part strategy for managing change.
~ Decision Making for Managers
Managing involves decision making. Participants will understand the elements of effective individual decision making, as well as techniques for involving subordinates in decision making when appropriate. Module goals include: methods of managing participation in decision making, using new tools for decision making, identifying priorities for individual development in decision making skills, developing skills in analytical decision making, and improving personal time management through more efficient decision making.
This program is designed for anyone transitioning into a managerial role and for managers that want to enhance their effectiveness.
Program Dates / Locations
While this course is not scheduled at this time, any of the executive education programs offered by the Hudson Center of Entrepreneurship and Executive Education (HCEEE) can be delivered in-house at your organization.
Fee of $1,995 includes tuition, instructional materials and lunch.
Lori Allen-Ford, Ph.D., M.B.A.
Dr. Lori Allen-Ford is an assisstant professor in Human Resources at the H. Wayne Huizenga College of Business and Entrepreneurship at Nova Southeastern University. She has taught Human Resources, Organizational Behavior and Business Communications to undergraduates at Florida Atlantic University and Human Resources and Total Rewards (Compensation and Benefits) in the MBA program at Nova. Lori holds a Ph.D. from Florida Atlantic University, a Master's Degree in Business Administration from Illinois State University and undergraduate degrees in both Business Administration and Economics.
Dr. Ford has over 25 years of private sector experience while living and working in Europe, Australia and the U.S. After working in the financial systems area for 10 years, she transitioned into Human Resources where she has worked at the executive level for several major corporations and been a private consultant in the U.S. and abroad. While she has worked in various roles within HR, Lori's specializations are in the areas of international human resources and compensation, developing and managing programs for all levels of employees.
Bryan J. Deptula, Ph.D., M.B.A.
Dr. Bryan J. Deptula is an Assistant Professor of Leadership and Management at Nova Southeastern University. He holds a Ph.D. from Florida Atlantic University, a M.B.A. from Suffolk University, a BA in Economics from University of Delaware, attended INSEAD University in France for Corporate Education (CEDEP), and served as a member on the Executive Panel for Alumni Council at Suffolk University.
Bryan specializes in the study organizational behavior, development of effective leaders and followers, mentoring and developmental relationships, and human resources.
He is published in the Leadership Quarterly and is an active member of the Academy of Management and the Southern Management Association; and has presented research at the Western Academy of Management.
Before joining the faculty, Bryan was an executive and trainer with over 14 years industry experience. As a Director at First Choice LLC, his leadership role involved developing and delivering continuing education on management skills and leadership, training, and employee development programs; writing sales manual for national sales meetings and personally training over 2000 individuals at weeklong and weekend conferences and forums.
Roslyn Vargas, D.B.A.
Dr. Vargas has many years of experience in management with an extensive background in training and development. Dr. Vargas has been an HR practitioner in all facets of human resources at levels ranging from Generalist up to Executive and has now moved into the consulting arena. Roslyn's specializations include Human Resource Management, Performance Management and Leadership Development.
Roslyn is currently an adjunct professor at the H. Wayne Huizenga College of Business and Entrepreneurship at Nova Southeastern University. She has taught Human Resource Management courses at the graduate level in the Human Resource program and the MBA program, as well as Leadership courses in the Leadership program and Organizational Behavior in both the graduate and undergraduate levels. She is currently teaching other business related courses at the undergraduate level.
Roslyn's educational background includes a Bachelor of Arts degree in Sociology from Florida Atlantic University, a Master of Science degree in Human Resource Management from Nova Southeastern University, and a Doctorate in Business Administration from Nova Southeastern University.
Comments From Past Participants
"A must do for 'new managers'. Great information and techniques that can be applied to real life."
"The program was excellent. I recommend that the District continue to offer this type of management development program."
"The course is great for those wanting to learn more about future management opportunities; highly recommend it."
"Excellent program for developing better managers and leaders."
Using core programs, we can customize the material to fit your corporate training needs. With our extensive resources and program facilitators, we will design a program that is tailored to fit your specified objectives and requirements.
Substitution, Cancellation, Fee and Transfer Policies
We realize that occasionally you need to cancel your registration. You can substitute another individual in your place at any time prior to the first day of a program.
If you wish to receive a credit toward a future program: we will allow you to transfer you registration to a future date of the same program you are enrolled in currently, provided we receive written notice two weeks prior to the start date of the class you are currently registered in. You are permitted to re-register only one time.
If you wish to receive a refund: written cancellations received 30 calendar days before a program begins will be issued a full refund, less a $150.00 processing fee; written cancellations received 6 to 29 calendar days prior to the start of a program will get 50 percent of the registration fee refunded. We apologize but we cannot provide a refund if we receive your written cancellation in five or fewer business days prior to the start of the program.
In the event of non-payment, the responsibility for any fees incurred in collecting the payment is the responsibility of the customer.
Fees and dates are subject to change without notice.
For additional program information, please contact us at:
Hudson Center of Entrepreneurship and Executive Education
H. Wayne Huizenga College of Business and Entrepreneurship
Nova Southeastern University
3301 College Avenue, Carl DeSantis Building, Suite 2088
Fort Lauderdale-Davie, FL 33314
Toll Free: 800.672.7223, ext. 25161
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