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Twice in the last few days I had a leadership aha! Though it was the same aha it occurred in two different places, two different venues. This made me think that there was something more than a random thought operating here. In both instances I wove my aha into my activity of the moment. One was during my presentation at the Leadership Broward Symposium while the other was during a videotaping of a leadership presentation for a company that is local and hopes to go global, WHPN.
It occurred to me that leadership actions were taken yesterday and some will be taken tomorrow. The most important ones, though, are the ones taken NOW!
Leadership is about actions taken NOW!
This is what moves people and organizations best. I can think about taking the action. I can sleep on it. I can confer about it with one or more people. Whoops the competition closed the deal! Whoops my highly valued employee went to work somewhere else! I should have taken some action.
There can always be many different reasons why a leader doesn't act now. Some might be lack of readiness, poor preparation, need to learn more about leadership, or feeling inadequate. Needing to learn more about taking leadership actions is the most glaring.
We send people to a day, week or month of leadership training/development and expect them to return fully mature leaders. Too bad that it doesn't work that way. Learning and executing the right, correct, best or appropriate action is a forever proposition. The day, week or month in training/development was about supporting models and frameworks with action(s) that were pretty prescriptive. Sometimes they worked; sometimes they didn't.
A better approach may be to learn something new every day and try it. Watch a video or read a blog or read an article or book chapter. Catalogue what you've learned and translate it into an action for use at some point NOW! This was certainly a main point made by Gary Hamel in his book What Matters Now. Hamel, once named the #1 business thinker by the Wall Street Journal, wrote about five areas for now; values, innovation, adaptability, passion and ideology. Which one are you learning about today?
Peter Drucker was the first to say that we should:
1. Try the behavior,
2. Observe the impact of the action,
3. Ask the person for feedback on the behavior,
4. Modify the action for future use,
5. Catalogue it and
6. Execute it when appropriate.
Because you will be learning new leadership actions continually that will improve your results, know that it will be okay to experience a minor miss. When that happens seek out a coach.
Remember that leadership is NOW and you NOW have an approach for learning and doing that you can always use!
Robert C. Preziosi, D.P.A., is Professor of Management in the H. Wayne Huizenga College of Business and Entrepreneurship, Nova Southeastern University, and can be reached at preziosi@nova.edu.
When you're starting out in life, you're not likely to spend much time pondering your credit report. You're not running out to buy any big ticket items; you're just trying to make ends meet. You can get credit–even before you establish a credit history–simply because Visa, MasterCard, and all the rest want your business and are willing to give you the benefit of the doubt.
It's the same deal when you get those first few business clients. Whether or not someone referred you, you are an unknown entity and are being given a shot to prove you were worth the risk she took in working with you.
It's insanely easy to get into huge trouble with credit cards. It can take years to get out of debt, which can compromise your ability to purchase the things you truly want when you want them later.
Your reputation works exactly the same way. The more you conscientiously do things to establish good credit with those first few relationships or jobs or clients, the stronger your professional reputation credit rating will be. The more debt you rack up–intentionally or unintentionally–the longer it will take to undo it, and you will be perceived as a bad risk if prospective clients decide to ask around.
How do you start establishing your professional reputation? The bad news is you have to do the legwork. But the good news is that you can promote yourself without coming off like an obnoxious blowhard. Here's the drill:
1. Chat up your business. Tell people in a non-braggy, but enthusiastic way what your company is up to. Be positive, phrasing it something like this: "We're launching our beta next week with my incredible team." Because you said "we," your listener won't think you are clobbering him with your self-promotion.
2. Stay in contact. Every once in a while, drop a short friendly email to lots of people with whom you have some personal relationship–even a tenuous one–and tell them what your company is doing.
3. Get to know people in PR. Make friends with people in public relations. Invite one out to lunch.
4. Write press releases. It's not that hard. So if you have landed a big client, write a quick press release and send it to your alumni magazine or local papers. They are always looking for free, well-written space-fillers, um, I mean stories.
5. Remember your friends. Your friends will then tell everyone they know because they like you.
6. Surround yourself with positive people. Negative people spread negative stuff that other people do listen to.
7. Get it in writing. If someone–a client, a vendor, anyone but your mom–says something positive about your work, ask them to send you a note as to how happy they are with your work.
Managing your career reputation is critical from the get-go, and every day brings a fresh start to ensure your image and brand is being portrayed as you want it to be.
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